01
Inbound Customer Service
Responsive support teams focused on customer satisfaction, service quality, and efficient ticket handling.
Premium outsourcing partner
Scale customer support, sales, and back-office operations with confidence.
TELEDAG is a growth-oriented outsourcing partner based near Prishtina, helping businesses build flexible, high-quality teams for customer service, outbound sales, lead generation, and operational support.
5–10
Pilot team start
Fast
Ramp-up model
Flexible
Scaling approach
Built for modern operations
What you gain with TELEDAG
- Dedicated customer support teams
- Outbound sales and lead generation capacity
- Back-office support with structured workflows
- Flexible ramp-up based on your demand
- Nearshore pricing with premium positioning
Designed for
Services
High-impact outsourcing services for growing companies
We help businesses improve customer experience, sales performance, and operational efficiency.
02
Outbound Sales & Lead Generation
Structured outbound activity to generate opportunities, book meetings, and support pipeline growth.
03
Back Office Support
Reliable operational assistance for admin tasks, data handling, and business process support.
Why TELEDAG
Premium positioning with flexible delivery
Fast Ramp-Up
Start with a pilot team and scale gradually as performance and demand grow.
Flexible Team Models
Adapt support capacity based on your business requirements without unnecessary overhead.
Strategic Location
Based near Prishtina with strong infrastructure and an operationally efficient setup.
Long-Term Partnership Mindset
We focus on sustainable relationships, quality execution, and consistent communication.
Process
A simple path from first call to live operations
01
Discovery
We review your service scope, sales goals, languages, and operating model.
02
Pilot Setup
We propose a small dedicated team, onboarding plan, and delivery structure.
03
Launch
Your team goes live with clear responsibilities, reporting, and performance focus.
04
Scale
We expand the team based on targets, demand, and long-term collaboration goals.
Scalable delivery model
Discuss Your Project
Built to grow with your business.
Start with a tailored pilot setup and expand smoothly as your customer and operational demands increase.
Contact
Let’s explore a possible collaboration
This website is prepared as a premium starter version. Once you finalize your contact details, the form and business information can be updated directly.
Emailyour@email.com
Phone+383 XX XXX XXX
LocationPrishtina / Fushë Kosova, Kosovo